1. Introduction

At Alif Counseling, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including through our online contact form.

2. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, and phone number
• Service Information: Type of therapy you’re interested in
• Message Content: Any message you voluntarily provide
• Consent Preferences: Your choices regarding email/SMS communications and offers

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide requested counseling services
• Send you important updates or reminders related to your services
• Communicate via SMS and/or email based on your selected preferences
• Send promotional content (only if you opt in)
• Ensure account security, fraud prevention, and compliance with applicable laws

4. Communication & Consent

By submitting the contact form, you provide explicit consent to:

• Store and use your submitted information to contact you about your inquiry
• Receive messages (via email/SMS) per your selected preferences
• Receive promotional content only if you checked the box to receive offers and news

You may withdraw your consent at any time by contacting us or replying “STOP” to SMS communications.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with trusted service providers who assist in message delivery, website functionality, or other support functions—under strict confidentiality agreements.

We may also disclose your information when required by law or to protect our legal rights.

6. Data Security

We implement industry-standard technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or update your personal data
• Request deletion of your data
• Withdraw consent for communications

You can exercise these rights by contacting us at admin@alifcounseling.com.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Effective Date” and posting it on our website.